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About Menulog.com.au Popular Products and Services?
Menulog.com.au is an online food and beverage ordering app and delivery service platform based in Australia and New Zealand. It offers a wide range of cuisines from local restaurants, including Pizza, Chinese, Italian, Thai, and more. The platform includes international franchises like McDonald's, KFC, Pizza Hut, Subway, and Nando's, as well as national franchises like Hungry Jack's, Red Rooster, Pizza Capers, and Oporto. It also partners with state and localised suburban restaurants offering more than 130 cuisines. Menulog operates in all major Australian states and cities. It is known for its television advertisements featuring musicians like Snoop Dogg and Katy Perry. The platform was founded in Sydney in 2006 and has since handled over 22 million meal orders. It competes with other food delivery services like Uber Eats, DoorDash, and Deliveroo. Menulog connects millions of active customers with over 35,000 local restaurants, servicing 92 percent of the addressable population. It supports restaurants and businesses of all shapes and sizes, from independent restaurants and cafes to some of the world’s favourite brands. Menulog was bought in 2015 by Danish-based Just Eat, which was subsequently folded into Dutch-based Just Eat Takeaway.com in 2020.
Menulog.com.au Return Policy?
Menulog.com.au, a company registered in New South Wales, Australia, provides a platform for customers to place orders for products from various businesses. In terms of the Return Policy, if a customer paid by debit or credit card, PayPal, or Apple Pay, the refund will take 2-14 days to arrive in the customer's bank account, depending on the bank. If the customer used account credit, the refund will be back in the account immediately. As for the Shipping Policy, Menulog.com.au provides a way for customers to communicate their orders for products to delivery or takeaway restaurants, stores, and other businesses displayed on the website. Some partners on their platform use third-party delivery companies which may use customer information to provide status updates on the delivery of the order. However, the exact details of the shipping policy are not explicitly stated on the website.
About Menulog.com.au Prices and Cost?
Menulog is an online food delivery service that connects customers with local restaurants. The cost of food items on Menulog varies as it depends on the menu prices set by the individual restaurants. However, Menulog has implemented a delivery fee of $1.99 for off-peak orders. This means that any order delivered outside of dinner peak times can be delivered for under $2. Exceptions to this are orders from McDonald’s and Hungry Jack’s, which offer $1.99 delivery for breakfast and late night, and KFC orders. This initiative is completely funded by Menulog, aiming to provide value for customers and orders for restaurants. It's important to note that the delivery fee does not affect the earnings of Menulog-delivered restaurants and Menulog food couriers as they maintain all existing funds received per order. The change in delivery fee is automatically reflected on the Menulog App and website.
About Menulog.com.au Payment Method?
Menulog.com.au accepts all major payment methods including VISA, MasterCard, American Express, Apple Pay, and PayPal. Some places also accept cash, this will be noted as an option if available at checkout. Once you have added menu items to your basket, go to the payment option and choose from either Credit Card, PayPal, Apple Pay, or Cash payment (if available at the store you have chosen) to place your order. If you are using account credit, this will automatically apply at checkout but you have the option to defer the credit and save it for another time. You can use your account credit whenever you like as it doesn't expire. If your account credit doesn't cover the full amount of your order, you can always use another payment method (except cash and vouchers) to make up the difference. Any leftover credit will stay in your account, ready for your next order. If you are also using a voucher, it can be applied at the payment screen before entering in your payment details, however a voucher cannot be used in conjunction with a cash order. If you have entered the voucher and changed payment methods, the voucher will need to be re-applied. The voucher cannot be applied once payment has been made and the order has been accepted.
What are the most popular cuisines on Menulog?
Based on the data from Menulog, the most popular cuisines are Indian, Chinese, Pizza, Kebabs, Greek, and Japanese. In 2021, the Cuisine Of The Year was Pizza. These cuisines have been consistently popular across various locations and times. It's interesting to note that specific dishes from these cuisines have also gained popularity. For example, the Spicy Noodles from Kinn Green Hills in East Maitland, NSW, were the hottest noodles sent in 2021. The Sneaky Signature Burger from Sneaky Burger Co in Albion Park NSW was the top order for afternoon munchies. The Chicken Schnitzel from Hanson Pizza and Pasta Bar in Woodville North, SA, was the most ordered dish while watching award shows. The Dinner for One from Loz’s Fish & Chip Shop in Sunbury, Victoria was named the best meal to order after getting dumped. It's clear that Menulog offers a wide variety of cuisines and dishes to cater to different tastes and occasions.
What is Menulog's privacy policy?
Menulog's privacy policy is managed by Takeaway.com Group B.V. and its subsidiaries and affiliates. They collect, use, disclose, and process personal data of customers who use their platforms and products to place orders with a restaurant partner, grocery store, convenience store or other business partner. Personal data refers to any information from which they can personally identify you, such as name, email address, phone number, etc. This data is collected and processed when you interact with Menulog via their services. The data is used for various purposes such as executing your order, confirming your order, assessing your order, payment, and a possible refund. Your information helps them process your order and send you an accurate bill. It also helps them and any Partner you order with to contact you where necessary. Some Partners on their platform use third-party delivery companies which may use your information to provide you with status updates on the delivery of your order. They may process personal data like Name, Address data, Contact data, Order and transaction data, Payment data in the ordering process. They are committed to protecting the privacy of everyone in their community and do not share any details with any other parties, outside of those required for deliveries. Customer phone numbers are masked for couriers, which means they receive a generic number, which they can use to contact the customer for a limited period of time in relation to an order. When it comes to payment, all credit card details are tokenised, meaning they merely act as a map for payment and are never stored by Menulog.
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